Your security matters to us

At Next Step, protecting our customers is a top priority. We have detected the existence of fraudulent websites that imitate the design and address of our official store in order to collect personal data or sell counterfeit products, especially during sales and promotional periods.

Shop only through our official website: www.nextstepstore.com. Any other website using our name, logo, or product images without authorization is not affiliated with us and could be a scam.

All legitimate Next Step web addresses begin with www.nextstepstore.com, followed by a / and the language code: /en for English, /fr for French, /it for Italian, /de for German, etc. For example: www.nextstepstore.com/en.

How to protect yourself

Before purchasing: – Make sure the URL is exactly www.nextstepstore.com. – Check that the connection is secure (padlock icon in the address bar). – Pay attention to the prices and available payment methods. – Verify the company details and legal policies on the site.

Fake ads and emails

Ads: Be especially careful with ads you see on social media, Google, etc. Before purchasing through those links, verify that the URL is www.nextstepstore.com. Emails: Some emails attempt to impersonate Next Step. To spot them, check the sender's details, the send and receive dates, and the intermediary servers.

Suspect fraud?

If you find a suspicious website or make a purchase on one: – Notify your bank immediately. – Report the seller to the relevant authorities. – Send us the URL and a screenshot of the website to info@nextstepstore.com. Your help allows us to protect the entire Next Step community.