shipping policy

📦 Shipping Information

  • If you pay duties or customs fees (e.g., in the Canary Islands), we will refund the additional amount upon presentation of the corresponding receipt.

  • Shipping to all of Europe , except Switzerland .

  • Express shipping within 24-48 business hours if the product is in stock.

  • If we're out of stock , we'll search for the product. Shipping can take between 2 and 14 business days . We'll keep you updated at all times.

  • Free shipping to the Peninsula for orders over €100 . For orders under €100, the cost is 10 .

  • Shipping to other destinations is calculated at checkout .

  • All orders include tracking number .


⏱ Delays and Cancellations

  • In cases of force majeure (strikes, weather conditions, logistical restrictions, etc.), delays or cancellations may occur. In such cases:

    • We will inform you as soon as possible.

    • If your order cannot be delivered, we will refund the full amount .

  • We reserve the right to cancel orders if shipment cannot be completed. We will always act with transparency and fairness .